Our pledge is to ensure that you feel relaxed and rejuvenated when you leave our river bank. We try hard to ensure that you experience the beauty of this location as well as the sense of pampering you have earned on a well-deserved break. We are filled with joy when a guest leaves ecstatic; equally so, terribly distressed on the rare occasions when a guest has felt we have not lived up to expectations. We welcome criticism: it is hard, but the only way to get better. So please come, and share your experience with us. We continually strive to better expectations! See our ratings on Tripadvisor, as well as the following:
2011 Tripadvisor Certificate of Excellence
2010 Finalist for the fourth consecutive year in the Best Guest House (large category) AA and American Express Accommodation Awards.
International Recognition for Wilderness Guest House
Moontide Guest Lodge, a romantic collection of thatched cottages located on the banks of the Wilderness lagoon, has been a finalist in the South African AA awards for four consecutive years, but has now garnered international recognition with a 2011 TripAdvisor Certificate of Excellence. TripAdvisor is the most influential and largest travel site in the world, with more than 40 million monthly visitors reporting on their vacation experiences. It has become the site of choice for anyone planning a trip anywhere in the world. Guests who have stayed at Moontide have consistently raved about their experience online, and the sheer number of reviews shows that owner Maureen Mansfield has got the recipe just right. As TripAdvisor points out, "TripAdvisor only awards this certificate to properties who consistently receive excellent ratings from our members. We think your ratings are something to be proud of and we hope you do too!" Given that this kind of endorsement aids tourism to the entire Garden Route area, we can indeed feel proud.
2009 "People Who Go The Extra Mile" Award, AA and American Express Accommodation Awards (one of only five in the country)
2009-2000 Rated as Luxury and Superior by Portfolio of Places for 9 years; in 2010 Moontide is upgraded to Luxury category throughout.
2010-2002 Handpicked annually by Greenwood Guide to South Africa, the authors of whom invite only a limited number of lodgings who meet the criteria of "charm, character and exceptional friendliness of the owner and staff".